Frequently Asked Questions
About Inflection
What type of information does Inflection provide?
Inflection delivers expert-led, on-demand video guidance to help people navigate life’s most challenging life stages and transitions. Our courses provide clear, actionable information across topics such as fertility, menopause, divorce, and elder- and end-of-life care—always designed to meet people where they are with culturally responsive, life-stage–specific content.
In addition to our video courses, Inflection offers personal navigation to help individuals understand their options, make confident decisions, and get the most from their existing benefits. Our FertilityIQ offering also provides independent physician reviews and a “find a clinic” service, giving users trusted insights as they evaluate providers.
Together, these resources equip millions of people with practical knowledge, emotional clarity, and trusted support when they need it most.
What makes Inflection different from other resources?
Inflection is designed for the moments when people need more than general information—they need clarity, direction, and support they can trust. Our courses are led by world-class experts and delivered through high-quality, on-demand videos that break down complex life stages into clear, actionable steps.
Unlike typical online articles, untrustworthy generative AI, or crowdsourced advice, Inflection offers evidence-based guidance, vetted by leading practitioners, and presented in a structured, digestible format. Our content is also culturally responsive and life-stage–specific, reflecting the diverse experiences and needs of the people we serve.
Combined with personal navigation and FertilityIQ’s provider insights, Inflection gives individuals the knowledge and confidence to make informed decisions in moments that truly matter.
Who creates Inflection’s courses and how are experts selected?
Inflection’s courses are created by our team in partnership with leading physicians, psychologists, legal experts, financial specialists, and other practitioners who bring deep experience in the life stages we cover. Each expert is carefully vetted for professional credentials, real-world expertise, and their ability to clearly communicate what people need to know. We also prioritize cultural competence to ensure our guidance reflects the diverse experiences of our members.
The result is expert-led, evidence-based content people can trust.
Member Experience
Is the content personalized to my situation or cultural background?
Yes. Inflection’s courses are designed to be both personally relevant and culturally responsive. Our expert-led videos break down complex topics into clear decision points, helping you apply the guidance to your specific situation. We also create content that reflects diverse cultural backgrounds, family structures, and lived experiences, so people can see themselves and their circumstances represented.
How long do the courses take to complete?
Inflection courses are intentionally comprehensive because the life stages we cover are complex and highly personal—this is what makes Inflection so unique. But the content is divided into clear, relevant topics so you can explore what matters most to you without having to watch everything at once.
Further, our advanced, AI-powered search makes it easy to jump directly to the answers you need, when you need them. You get immediate access to exactly the right information, while still having a robust library of expert content available whenever you want to go further.
I want to ask my employer to offer premium Inflection content as a benefit. How do I do that?
We make it easy to refer your employer to Inflection—just fill out our request form. We’ll contact your employer to share how Inflection can support their employees and help them explore adding our premium content as a benefit.
For Employers
Does Inflection integrate with existing employee benefit programs?
Yes. Inflection is designed to complement and enhance the benefits employers already offer. Our content helps employees understand the life stage they’re navigating, clarify what they may need, and recognize when other employer-provided resources can support them. We also surface relevant information and direct links to existing programs—such as medical, financial, or wellness benefits—so employees can easily make full use of what’s already available.
For employers, integration is simple and requires minimal lift, making it easy to add Inflection as a high-impact enhancement to existing benefits.
How does Inflection improve employee experience and outcomes?
Inflection gives employees clarity and confidence at moments that would otherwise create confusion, stress, and stalled decision-making. Our expert-led, on-demand videos break complex situations into clear, actionable steps, helping people feel informed and supported rather than overwhelmed.
This support translates directly into workplace impact. When employees have the guidance they need, they’re better able to stay focused and engaged. Inflection helps reduce absenteeism, minimize presenteeism, and build sturdier, more resilient employees who can navigate personal challenges without losing productivity or momentum. By helping people access the right information at the right time—and better utilize the benefits their employer already offers—we improve both employee well-being and organizational outcomes.
What does it cost for employers to offer Inflection as a benefit?
Pricing varies based on a number of factors, including the programs you choose and how you plan to roll out Inflection to your employees.
To get a customized quote and explore the best fit for your organization, please reach out to our team.
How long does it take to implement Inflection?
Implementation is fast and straightforward. Most employers are able to launch Inflection within a few weeks. We don’t require any PII (Personally Identifiable Information). We provide simple onboarding materials and support to make the setup easy for your team.
In short: low lift, quick launch, and immediate value for employees.
Member Security and Privacy
Is my personal information private?
Yes. We are fully committed to protecting your privacy. We do not sell your name, contact information, or any personal details you share on the platform. Your activity within Inflection—what you watch, explore, or search—is never shared with your employer.
For more detail on how we protect your data, please review our Privacy Policy.
Will my employer see what courses I take or what topics I explore?
No. Your employer cannot see what courses you take, what topics you explore, or any personal activity within Inflection. Your use of the platform is private. Employers may receive high-level, aggregated reporting to understand overall engagement, but nothing that identifies you or reveals what you viewed.